Forgot your password

We do not send password-reset emails. There is no mail server behind Velravio, so a "reset link in your inbox" would be a promise we cannot keep.

Instead:

1. If you are still signed in anywhere, change your password in the account console under Profile.
2. If you are locked out, write through the contact form from the email address on the account. We will verify you own it and reset the password manually. Expect a reply within a few working days.

This is slower than an automatic reset, and we would rather be slow and honest than show you a reset flow that does not exist.